Ibet8 Privacy Policy – Comprehensive Personal Data Protection for Malaysian Members

Welcome to the ibet8 Privacy Policy. This document clearly and thoroughly explains how ibet8 ("we", "our platform") collects, processes, stores, uses, and protects your personal information ("data") when you use the ibet8 online betting platform at ibet8.click.

This Privacy Policy applies to all registered ibet8 members in Malaysia, visitors to ibet8.click, and any individual who interacts with ibet8's platform, apps, content, or services. By using the ibet8 platform, you agree that your data is collected and used as described in this Privacy Policy.

Ibet8 operates in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA), the primary legislation governing personal data protection in this country. We take our obligations under the PDPA seriously and continually work to ensure our privacy practices meet current legal requirements.

Ibet8 only collects personal data that is strictly necessary to deliver our services safely and effectively. Below are the categories of data we collect:

Data You Provide Directly

Automatically Collected Data

• IP address and general location data (state/city within Malaysia).
• Device type, operating system, and web browser version used.
• In-platform activity logs – games played, bets placed, session duration.
• Cookie data and similar website tracking technologies.
• Financial transaction records including deposits via Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, FPX Maybank2u, CIMB Clicks, and withdrawals.

Ibet8 uses your personal data only for legitimate, clearly stated purposes. We will never use your data for any other purpose without obtaining your consent first.

For marketing communications – such as emails about the latest ibet8 promotions, exclusive deposit bonuses, or VIP Rewards offers – we will always obtain your consent first. You may withdraw this consent at any time through your account settings.

Ibet8 does not sell, rent, or disclose your personal data to third parties for their own marketing purposes. This is our absolute commitment to every ibet8 member.

However, there are limited circumstances in which ibet8 may need to share your data with certain parties, and this is done only when strictly necessary:

• Payment service providers: To process deposits (Touch 'n Go, DuitNow, GrabPay, Boost, ShopeePay, FPX) and withdrawals to your account. These providers are subject to strict confidentiality agreements.
• Game providers: The minimum data required to run slots, Live Casino, or Sports Betting on the ibet8 platform.
• Malaysian authorities: Where required by Malaysian law, a court order, or an investigation by a relevant authority.
• Security and anti-fraud service providers: To detect and prevent illegal activity, fraud, or money laundering.

Ibet8 continuously invests in the latest security technologies and practices to protect your personal data from unauthorised access, loss, destruction, or accidental disclosure.

Key security measures employed by ibet8 include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and ibet8 servers.
• Encryption of sensitive data (such as financial information) stored in our database.
• Two-factor authentication (2FA) is available for all ibet8 member accounts.
• A 24-hour security monitoring system that detects and responds to threats in real time.
• Regular security audits by independent experts who review our systems and infrastructure.
• Strict internal access controls – ibet8 staff can only access data necessary to carry out their specific duties.
• Regular data security awareness training for all ibet8 staff.

While no security system can guarantee absolute 100% protection, ibet8 takes all reasonable measures to keep your data safe. In the event of a data breach that may affect you, we will notify you and the relevant authorities as required under Malaysia's PDPA.

Ibet8 uses cookies and similar technologies to enhance your experience on the platform, understand how members use our platform, and ensure the security of your login session.

Types of Cookies We Use

• Essential Cookies: Required for core platform functions such as login sessions, security, and your settings preferences. Cannot be disabled.
• Functional Cookies: Remembers your preferences such as language, configured betting limits, and display settings.
• Analytics Cookies: Helps us understand how members use the platform for ongoing improvements. This data is anonymised and cannot be traced back to any individual.
• Security Cookie: Used to detect suspicious activity, prevent fraud, and protect your account.

You can manage your cookie settings through your web browser settings. Disabling essential cookies may affect the functionality of the ibet8 platform. Note: ibet8 does not use cookie data for third-party targeted advertising.

As a data subject under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding the personal data ibet8 holds about you:

To exercise any of the rights above, you can manage most of them directly through your ibet8 account settings, or reach our support team via live chat or email at support@ibet8.click. We will respond within 14 business days.

The ibet8 platform is strictly for individuals aged 18 and above. We do not knowingly collect, process, or store personal data of children or individuals under the age of 18.

Ibet8 uses multiple age-verification mechanisms during registration, including MyKad number verification. Should we discover that personal data of a minor has been inadvertently collected, we will take immediate steps to delete that data and close the account in question.

Ibet8's primary servers operate under data protection standards that meet international requirements. In some cases, data may be processed or stored outside Malaysia — for example, by international payment service providers or game providers. In all such instances, ibet8 ensures that data transfers are carried out with adequate safeguards and in compliance with Malaysia's PDPA.

Regarding data retention periods:

• Active account data: For the duration your account remains active, plus 7 years after closure (as required under Malaysian financial regulations).
• Transaction records: 7 years, as required under Malaysia's Anti-Money Laundering Act (AMLA).
• Customer support communication logs: 3 years.
• Anonymised analytics data: Indefinitely (not traceable to any individual).

Ibet8 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or service improvements.

When material changes are made to this Privacy Policy, we will notify you via:

• An in-platform notification on ibet8 the next time you log in.
• An email notification sent to the email address registered to your account.
• Updating the "Last Updated" date at the top of this Privacy Policy.

Continued use of the ibet8 platform after any amendments are published will be considered acceptance of the latest version of this Privacy Policy. We recommend checking this page periodically.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how ibet8 handles your personal data, please reach out to us through the following channels:

• Live Chat: Available 24/7 on the ibet8 platform – click the support icon at the bottom right corner.
• Privacy Email: support@ibet8.click (please include "Privacy Inquiry" in the email subject line).
• Response time: Within 14 business days for privacy-related enquiries.

If you are not satisfied with our response, you have the right to lodge a complaint with Malaysia's Department of Personal Data Protection (JPDP), the regulatory body overseeing PDPA in this country.